If you are having issues with the live application, you can reach us by any of the following methods.

 

Call

You can reach University Payroll & Benefits Customer Service at:

 

Urbana 217-265-6363

Chicago 312-996-7200

Springfield 217-206-7211

 

Email

You can email UPB Customer Service at payinq@uillinois.edu. A Service Desk Manager ticket will be automatically created and routed to UPB Customer Service.